Monday, May 11, 2015

Customer Service

I have had my fair share of really bad and rude customers since I previously worked at Little Caesar’s and am now working at Applebee’s. At my old job, people would get crazy with me because our pizzas were not always “hot and ready” as advertised. But what people did not understand, was that if a person gives us no heads up or even a phone call that they wanted to order 20 pizzas and just walks in and takes all that we had ready, now we were left with none. We then had to hustle to get pizzas ready to sell so people could buy them immediately instead of waiting. All of them were savages. I now am a waitress so I handle customer service a bit differently now. I personally have my own tables and make my own money. Some guests do give me attitude when their food or drinks are taking too long, or if they do not like the taste of them and just want everything for free. My managers often listen to them because we have only been open for about 3 months. It does at times get on my nerves how much people take advantage of us and just get stuff for free and do not bother tipping us for all of our hard work of being on our feet all day dealing with everything. 

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